WordPress Support Services & Hosting
- Security check
- Compatibility check
- WP Platform & Plugins Update
- Backup & Rollback service
- Website/Hosting Performance Reports
- Basic S.E.O advisory
- Hosting: Up to 10 GB server space
- Fully optimized WordPress hosting
- Unlimited bandwidth
- Easy transfer of your account
- Email accounts: As much as you like
- Access to your hosting via Cpanel
- SEO Analysis for 20 keyword terms
- Analysis of current Speed Issues
- Analysis of current Security Issues
- Speed Optimization (excl. theme coding)
- Optimization Before/After Report
- Security Optimization
- Proper SEO plugins setup
- One Hour Mail Support per month
Why You Need Our WordPress Support?
How come that you know so much?
We carry more than 15 years of experience. From these 5 are with WordPress exclusively. We are developers and designers creating complex or simple WordPress projects. We know WordPress in and out, since who knows better than those who build on it? We understand a project not only from its technical aspect but from its business aspect too.
Do you provide WP and WooCommerce hosting services?
Yes we do and our plans are affordable and of excellent quality. Prices vary depending on each project needs, but our server is optimized for WordPress.
Can I change my support plan after signup?
Yes you can! You change your billing preference and/or the package you prefer. Just drop us a note and we will change it for you. Please keep in mind that plans are calculated in a 12 months basis.
What’s your refund policy?
A 100% fully guaranteed refund is granted during the first 30 days of the provision of our service. Spoiler alert: Until know, none our clients has asked for a refund, since they are extremely happy with our services.
What happens if some WP plugin or theme breaks my website, after an update?
No worries. That is why we take a backup before applying updates. We will rollback to the “safe” working version and alert the plugin/theme developer to fix it and provide a solution.
Is there a limit of updates and support I receive for my fee?
Usually we do 1 complete update per month (sometime two). The reason for that is that we need to be sure that all updates the plugin and theme developers issue are compatible with your WordPress version.
Are there discounts if I have more than one websites for WordPress support?
Yes of course. We appreciate that a lot. We also work with agencies, individual designers and developers, as well as with IT companies. Send us an email and let us know what you need.
Which payment options do you accept?
Paypal and bank deposits. Paypal supports both Paypal accounts and/or Credit Card payments. However, we also accept bank deposits but mostly for the annual plans. In all cases if you need a specific way to pay for your service just let us know.
Do I sign a contract that limits me?
Not at all. You are free to quit our services any time you want. With our personal care and work, it is like earning you every month. This is what we call actual customer service.
Maybe a 12 months package is not for me. Can you suggest something else?
We offer 6-month packages too, but not at the same price. Our 12-month prices are discounted. Lets discuss this.
I am interested to become an affiliate/re-seller. Do you provide such?
Yes, we do on a per-case basis. Contact us to discuss your case and models of cooperation.